This Cookie Notice (“Notice”) explains how uses cookies and other tracking technologies through our website This Notice is to be read alongside our Privacy Policy which explains how and why we use personal information, and your related rights and options.

You are not obliged to accept our use of cookies. If you prefer not to accept our use of cookies, please either do not provide your consent when prompted or disable cookies using the guidance below.

1. What are web cookies?

Web cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send information back to the originating website on each subsequent visit or allow another website to recognise the cookie. Cookies are useful because they allow a website to recognise a user’s device and, for instance, remember your preferences and generally improve your online user experience. Like most websites, uses cookies.

Although this Notice refers to the general term “cookie”, which is the main method used by our website to store information, your browser’s local storage space is also used for the same purpose and we may use other tracking technologies through this website such as web beacons. As a result, the information included in this Notice is likewise applicable to all such tracking technologies that we use.

You can find out more about cookies at All About Cookies.

2. Why do we use cookies?


  1. To let you do things on our website - for example, cookies enable you to log in to secure areas of our website, make a booking or view content.
  2. To collect anonymous statistics - the information collected helps us to improve the website and our services through usage figures and patterns. For example, it is useful to see which rooms are being considered for booking but not chosen. This helps us to try and work out whether we need to or can improve our services.
  3. To improve your experience of our website - for example, to prevent you having to re-enter details when you have already done so, or by ensuring that users can find what they are looking for easily.
  4. To ensure that our website is secure - for example, to make sure that personal information you give to us is protected from unauthorised access.


3. What cookies do we use?

The table below provides more information about the cookies we use and explains why we use them:

Cookie Name Purpose
ASP.NET_SessionId This cookie is used to identify you as a user between page loads. This allows the site to remember certain settings, like which part of the website you were using before you were asked to sign in or register. This cookie is destroyed each time you close your browser.
user-settings-cdn-set This is a unique id linking your web browser visit to the site to your particular user settings. This includes settings such as your country, language and currency as well as any items you may add to the basket. The items you add to the basket are stored in a database on our secure server. This cookie is available for 3 years so you can return anytime to the site and still have your settings and items you have added to the site available.
__utma This cookie is what’s called a “persistent” cookie, as in, it never expires (technically, it does expire…in the year 2038…but for the sake of explanation, let’s pretend that it never expires, ever). This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
__utmb __utmc The B and C cookies are brothers, working together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. You see, __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.
__utmz This cookie keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. It expires in 15,768,000 seconds – or, in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction. __utmz also lets you edit its length with a simple customization to the Google Analytics Tracking code.
__utmv If you are making use of the user-defined report in Google Analytics, and have coded something on your site for some custom segmentation, the __utmv cookie gets set on the person’s computer, so that Google Analytics knows how to classify that visitor. The __utmv cookie is also a persistent, lifetime cookie.

4. Website cookie acceptance

After you have considered this Notice, it is your choice whether to accept our use of cookies.You can let us know by clicking the accept tab in the pop-up window which provided a link to this Notice, or by taking action to turn cookies off by following our guidance below.

5. Turning cookies off

Internet browsers normally accept cookies by default. However, most browsers let you turn off either all or third-party cookies. What you can do depends on which browser you are using. The functionality to do this is usually found in the options, settings or preferences menu of your browser or mobile device. Click on the links below to find out how to change your cookie settings in:


6. Updating this Notice

We may update the way we use cookies from time to time and consequently we may update this Notice. We therefore recommend that you check this Notice regularly. We will notify you of any significant changes by way of a notice on our website or by contacting you directly where reasonably possible.